Effective Date
06/05/2026
Refund & Return Policy
At Freedom Peptide Labs, we are committed to providing high-quality, research-grade products and dependable customer support. All products from Freedom Peptide Labs are custom-made and non-refundable. However, if there is an incorrect or damaged item, please contact us immediately at info@freedompeptidebals.net with photos of the affected product(s). We’ll arrange for a replacement or exchange where applicable.
Table of Contents
Information We Collect
How We Use Your Information
Sharing Your Information
Data Security
Our Rights
Cookies and Tracking
- Changes to This Policy
1. Information We Collect
– Personal Information: When you create an account, place an order, or contact us, we may collect your name, email address, shipping/billing address, phone number, payment details (processed securely via third-party providers), and order history.
– Automatically Collected Data: IP address, browser type, device information, pages visited, time spent on site, and referral sources (via cookies, analytics tools like Google Analytics).
– Communication Data: Emails, support tickets, or inquiries.
We do not knowingly collect data from individuals under 21 or for non-research purposes.
2. How We Use Your Information
– To process orders, ship products, and provide customer support.
– To improve our website, prevent fraud, and comply with legal obligations.
– For internal analytics and marketing (e.g., occasional research-related updates, with opt-out options).
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Sharing Your Information
We may share data with:
– Payment processors, shipping carriers (e.g., USPS, UPS, FedEx), and hosting providers.
– Legal authorities if required by law, subpoena, or to protect our rights.
– Service providers under strict confidentiality (e.g., email services, analytics).
4. Data Security
We use reasonable measures (e.g., SSL encryption for transactions) to protect your data. However, no system is 100% secure.
5. Your Rights
You may request access, correction, or deletion of your data by contacting us at:
info@freedompeptidelabs.net
For California residents (CCPA/CPRA), additional rights apply (e.g., opt-out of sales—though we do not sell data). EU users: We comply with GDPR where applicable.
6. Cookies and Tracking
We use essential cookies for site functionality and analytics cookies (with consent where required). You can manage preferences via your browser.
7. Changes to This Policy
We may update this policy; changes will be posted here with the updated date.
Important Notice
All products sold by Freedom Peptide Labs are for research use only and are not intended for human or animal consumption.